AI automation & AI agents
Give every enquiry a next step. When it lands in the wrong inbox or a follow-up depends on someone remembering it, good work goes quiet. We map the hand-off, connect the tools you already use and automate the repeatable parts with clear approval and escalation points. Founder-led and Brisbane based, we build AI automation for businesses here and across Australia.
Each implementation is scoped against your existing systems and the channels you are authorised to use.
AI automation, in short.
Our AI automation takes on the hand-offs in a service business where work waits for someone to remember it: the enquiry that arrives after hours, the quote that went quiet, the booking nobody confirmed, the invoice nobody wants to chase. Each AI agent does one job, answers only from information you have approved and passes to a person when it is unsure. Anything going out in your name is drafted for your approval by default, and any agent can be switched off. Agents are priced one at a time, from $349 to set up and from $89 a month, GST included.
Not sure which hand-off to start with? Our AI automation playbook scores each candidate on four questions, and what an AI agent is explains how an agent differs from a chatbot.
Start with a real hand-off.
These are examples of workflows we can assess and scope. The exact behaviour depends on your tools, consent, and the controls agreed before launch.
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Catch the enquiry
Put website questions and form enquiries in one clear queue, answer from approved business information and pass uncertain questions to a person. Our guide to why website enquiries never arrive shows how to test your own form.
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Move to a booking
Offer a real available time, confirm the booking and make sure the owner can see what was agreed. We keep the customer-facing words reviewable.
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Follow up properly
Notice when a quote or enquiry is waiting, prepare the next message and stop when the person replies. Timing and channel are agreed with you.
See the principle on our own site.
The AI agent on our homepage answers from published Pixelate information. When the answer is not there, it points the visitor to a founder instead of inventing one.
That is one working example. A client workflow still needs its own scope, integrations, testing and approval before it can run.
Try the AI agent
The AI agent catalogue.
Each agent does one job around the tools you already use. Every one is a setup fee, then a monthly fee, and you can take one without the others. Australian dollars with GST included.
| Agent | What it does | Setup from | Monthly from |
|---|---|---|---|
| 24/7 Enquiry Agent | Answers website questions any hour, in your words, and passes the uncertain ones to a person | $499 | $109 |
| Missed-Call Text-Back | Texts back a caller you could not answer, with a link to book in | $349 | $89 |
| Lead Follow-Up Agent | Follows up quotes and enquiries that have gone quiet, and stops when the person replies | $449 | $99 |
| Booking & Reminder Agent | Confirms the booking, then reminds the customer before the job | $499 | $109 |
| Google Review Booster | Asks each customer for a review at the right moment after the job | $449 | $99 |
| Reactivation Agent | Gets back in touch with customers who have drifted off | $549 | $119 |
| Referral Agent | Asks your customers who else could use you | $449 | $99 |
| Waitlist Fill Agent | Offers a cancelled slot to the people on your waitlist | $499 | $109 |
| Invoice Chaser | Follows up unpaid invoices so you do not have to | $369 | $89 |
| Weekly Report Agent | What happened this week, in plain English | $349 | $89 |
Each figure is the starting price; the final price is confirmed in your written quote. Seven of these agents (Missed-Call Text-Back, Lead Follow-Up, Booking & Reminder, Google Review Booster, Reactivation, Referral and Waitlist Fill) are built to work by text message. Our SMS service is not live yet, so those seven will not message customers until it is; your written quote states what runs from day one and when each can start. The AI receptionist is priced separately, below.
How an automation project runs.
Whether it is one agent or a connected workflow, the order is the same, and nothing reaches a customer before you have seen it.
Find the stall
Show us where an enquiry, booking or follow-up waits on someone remembering. We map that hand-off first.
A written scope and quote
The smallest useful change, with the setup and the monthly fee in writing before anything is built.
Built around your tools
Connected to the inbox, calendar and systems you already use, on the channels you are authorised to use.
Tested before it runs
The workflow is tested, and every hand-off to a person is checked, before a real customer meets it.
Your words, approved
Customer-facing messages are written from your approved business information and reviewed by you before launch.
Switch it off any time
Any agent can be switched off at any time, and your data and accounts stay yours.
AI receptionist.
An AI agent answers your business line, takes the reason for the call and routes it, with a tested hand-off to a person whenever the caller needs one. Two plans, GST included.
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Front Desk
$1,299 a month
$999 setup, so the first month is $2,298. Includes 3,000 call minutes a month, then 49c a minute. For businesses where the phone is the front door.
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Overflow
$599 a month
$299 setup, so the first month is $898. Includes 750 call minutes a month, then 49c a minute. It picks up the calls you cannot get to.
Setup covers connecting the voice line, your call flow, consent wording and a tested hand-off to a person before the first live call. The AI receptionist page covers how setup works, what it says on a call and how it compares with an answering service.
What the receptionist does on a call.
It is built from a profile of your business that you confirm in writing, and anything it cannot confirm from them gets the same answer: the team will confirm.
Answers and captures. It picks up, takes the caller's name, number, suburb, the job and a preferred time, then reads the details back so nothing is misheard.
Routes or takes a message. When a caller needs a person, it takes a proper message and passes it to the team through the hand-off agreed at setup.
Stays inside the lines. It reads out only prices you have confirmed in writing and never claims to be human.
Which plan suits. Front Desk suits a business where the phone is the front door. Overflow suits a business that is not hiring a receptionist and needs the calls it cannot get to, including after hours, answered.
Automation questions, answered.
What goes out in your name, who owns what, how an agent differs from a chatbot, and what the phone plans cost past the included minutes. Privacy law, AGI and more are in the full FAQ.
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Will an agent send messages without me seeing them?
Only where you have asked it to. Anything going out in your name, such as a review reply, is drafted for your approval by default, and any agent can be switched off.
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Do I have to take more than one agent?
No. Each agent is priced and set up on its own, so you can start with the one step that is costing you most and add another later, or never.
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Who owns the agent once it is built?
Your data, your accounts and everything you give us stay yours. Who owns the agent itself, and how long you may use it, is set out in your written agreement before anything is built.
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Does the AI receptionist pretend to be a person?
No. It never claims to be human, and when a caller needs a person it takes their message and passes it to the team through the hand-off we test before the first live call.
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What happens if we go over the included call minutes?
Minutes above the allowance are charged at 49c a minute, GST included, on either plan. Front Desk includes 3,000 minutes a month and Overflow includes 750.
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Can an agent text my customers?
Seven of these agents (Missed-Call Text-Back, Lead Follow-Up, Booking & Reminder, Google Review Booster, Reactivation, Referral and Waitlist Fill) are built to work by text message. Our SMS service is not live yet, so those seven will not message customers until it is; your written quote states what runs from day one and when each can start.
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What is the difference between an AI agent and a chatbot?
A chatbot answers the question in front of it. An AI agent is given one job, such as getting a reply on a quote, and decides its next step within limits you set, using the tools it is connected to. That is why each of our agents answers only from approved information and hands over to a person when it is unsure.
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Should we wait for better AI, or AGI, before automating?
Waiting gives up the time today's tools can already save. The groundwork a more capable system would need, written-down processes, information in systems rather than heads and clear approval points, is the same groundwork one agent needs now. Our superintelligence explainer covers what AGI and superintelligence mean for a business.
AI, explained before you buy.
Plain-English guides for owners weighing up AI, each with its sources named.
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AI automation: a practical playbook
Choosing the first job to automate, where a person stays in charge, the Australian rules that apply and how to measure it.
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What is an AI agent?
Agent, chatbot and automation side by side, what an agent is made of and when it is the wrong answer.
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What superintelligence means for your business
Today's AI, AGI and superintelligence, what is real now and five things worth doing whatever the timeline.
Find the repeatable step first.
Show us where an enquiry or booking currently stalls. We will map the hand-off, recommend the smallest useful change and quote the setup and ongoing work in writing.