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Cookie Policy

Last updated: 4 October 2026

This policy explains how the Pixelate website uses cookies and similar technologies (like browser "local storage"). It should be read alongside our Privacy Policy.

1. What cookies are

Cookies are small text files a website stores on your device. "Local storage" is a similar technology browsers use to remember small bits of information. Together they help a site work properly and remember simple preferences. They don't give us access to your device or any files on it.

2. How we use them

Pixelate runs a deliberately lightweight website. We do not use advertising or cross-site tracking cookies, and we don't sell your data. What we do use falls into three groups:

  • Essential: needed for the site and its forms to work and to keep them secure. These can't be switched off without breaking the site.
  • Preferences & local storage: small values stored in your browser to improve your experience. For example, our chat assistant stores a simple daily message counter (so it can apply fair-use limits), and we remember if you've already seen a one-time pop-up during your visit. These stay on your device and aren't personal to you.
  • Optional analytics: off until you choose Allow analytics. We store your allow or decline choice in local storage for 180 days and, only after allowing, a random visit identifier in session storage. It expires after 30 minutes of inactivity or at the next UTC day. It is not a customer ID and is not linked across devices. Fixed page, section, source and form-progress events go to our Netlify host; no form answers, chat messages, raw URLs, ad identifiers or recordings are collected. Reports cover 30 days and daily deletion removes older events within 31 days. Analytics preferences in the footer lets you withdraw. Browser privacy signals disable optional analytics.

3. Third-party services

Some parts of the site are served by trusted third parties, who may set their own cookies or receive your request when content loads:

  • Netlify: hosts the website, processes contact forms and stores optional analytics events on our behalf. Processing may occur overseas, including in the United States.
  • Anthropic is the only third party your browser contacts beyond our host, and only if you use the assistant. Fonts and icons are served from this site, not from Google Fonts or an icon CDN, so no request leaves for them.

These providers handle data under their own policies. We only use providers we consider reputable.

4. Managing cookies

You can control or delete cookies and local storage at any time through your browser settings, and set your browser to block them. Most browsers also offer a private/incognito mode. Blocking essential items may stop parts of the site (such as the contact form or chat) from working properly.

5. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page with its "last updated" date.

Questions? Email contact@pixelategroup.com.

pixelate

Founder-led AI automation and AI agents, measured marketing, and websites and search for Australian businesses.

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